FAQs

FREE LOCAL DELIVERY 

Is there a cut-off time for delivery orders?

Yes. Orders for FRI South Metro delivery must be made by THU 12pm. Orders for SAT North Metro delivery must be made by FRI 12pm.

When will you deliver my Gift Box?

Delivery dates, using I-94 & I-394 as the dividing line:

FRI May 7 - South Metro   |   SAT May 8 - North Metro

Targeted delivery window of 7am - 9pm.  

Where do you deliver for free?

Our local delivery area is a 20-mile radius from downtown Minneapolis (zip 55402). This includes a large portion of the Metro area!

Specific zip codes are listed below at the very bottom of this page. 

What if I'm just outside your radius?

Contact us to discuss possible delivery options.  

FREE SHIPPING NATIONWIDE

Is there a cut-off time for shipped orders?

Yes. We will ship nationwide on WED, THU, FRI, SAT (May 5, 6, 7, 8). The cut-off time for orders is 12pm FRI MAY 7.

When will I receive my order?

Free shipping takes approximately 1-2 business days via UPS or USPS. Other options are available during checkout. Products and packages may require more time to be delivered due to limited transportation availability as a result of the ongoing COVID-19 impacts. 

CANCELLATIONS & RETURNS

Can I cancel or return my order for a refund?

Apologies; we are unable to offer cancellations, refunds, returns, or exchanges. 

If you don't find the answer to your question, please email us at info@experiencethetwincities.com

 

FREE DELIVERY ZIP CODES: 

55014

55146

55412

55460

55038

55150

55413

55467

55042

55155

55414

55470

55055

55164

55415

55472

55068

55165

55416

55474

55071

55170

55417

55478

55075

55175

55418

55479

55076

55304

55419

55480

55077

55305

55420

55483

55090

55306

55421

55484

55101

55311

55422

55485

55102

55316

55423

55486

55103

55317

55424

55487

55104

55323

55425

55488

55105

55327

55426

55569

55106

55331

55427

55572

55107

55337

55428

55573

55108

55340

55429

55577

55109

55343

55430

55593

55110

55344

55431

55599

55111

55345

55432

55112

55346

55433

55113

55347

55434

55114

55356

55435

55115

55361

55436

55116

55364

55437

55117

55369

55438

55118

55374

55439

55119

55378

55440

55120

55379

55441

55121

55384

55442

55122

55391

55443

55123

55401

55444

55124

55402

55445

55125

55403

55446

55126

55404

55447

55127

55405

55448

55128

55406

55449

55129

55407

55450

55130

55408

55454

55133

55409

55455

55144

55410

55458

55145

55411

55459